Meta Cloud API v21.0 Integration with Grounded RAG AI Agents is live!Explore Agents →
Frequently Asked Questions

Everything You Need to Know

Got questions about Meta Cloud API setup, campaign deliverability, pricing, or AI bots? Here are the answers.

QWhat is Avyann ChatFlow?

Avyann ChatFlow is an enterprise omnichannel & WhatsApp Business Cloud API automation platform built for high-scale marketing broadcasts, AI customer support, 24-hour live chat inboxes, and automated catalog/order notifications.

QDo I need an official Meta WhatsApp Business API account?

Yes. Avyann ChatFlow integrates directly with official Meta Cloud APIs via your Meta Business Manager, ensuring 100% compliance, green checkmark eligibility, and maximum deliverability without risk of number bans.

QHow does the 7-day free trial work?

You can sign up and immediately test campaigns, automated replies, and inbox management for 7 days without advance charges. Once ready, you can pick any plan that suits your scale.

QCan multiple team members answer WhatsApp chats at the same time?

Yes! Avyann ChatFlow includes a multi-agent unified inbox where team members can assign conversations, leave internal notes, filter by tags, and reply to customers simultaneously.

QHow does RAG AI Auto-Reply work?

You can upload your product catalogs, FAQs, and support documents. Our AI assistant analyzes incoming WhatsApp customer questions and delivers accurate, human-like answers 24/7.

QWhat payment methods are supported for subscriptions?

We accept UPI, Net Banking, Credit/Debit Cards, and Razorpay/Stripe gateways. Invoices are generated with 18% GST by Avyann.

Still have questions?

Our WhatsApp concierge team is available to assist you with onboarding, Meta verification, and enterprise custom setup.