Terms & Conditions
Last Updated: September 2026 • Governing Law: Delhi, India
1. Acceptance of Terms
By accessing, registering, or subscribing to Avyann ChatFlow (“Service”), operated by Avyann (GST: 07ACFPY152001Z4), located at BM Magnolia Park, Whitefield, Bangalore, Karnataka 560066, you agree to be bound by these Terms and Conditions and all applicable laws and regulations.
2. Meta Platform Compliance & Acceptable Use
Users must strictly adhere to the WhatsApp Business Policy and Meta Terms of Service. Unsolicited messaging, spamming, harassment, gambling, illegal narcotics promotions, or prohibited commercial content will result in immediate tenant termination without refund.
3. Service Availability & SLA
We provide a 99.9% uptime SLA for our SaaS message dispatch pipeline and webhook gateways. Scheduled maintenance windows will be communicated via the tenant dashboard or registered email at least 24 hours in advance.
4. Invoicing, Taxes & Billing
All subscription charges are billed in Indian Rupees (INR) or converted equivalent. Goods & Services Tax (GST) is charged at 18% as applicable under Indian tax laws. Valid GST invoices are issued by Avyann upon successful payment confirmation.
5. Contact & Jurisdiction
Any dispute arising under these terms shall be subject to the exclusive jurisdiction of the courts in Delhi, India.
Avyann ChatFlow
Email: sales@avyannchatflow.com | Phone: +91 9811444007
Address: BM Magnolia Park, Whitefield, Bangalore, Karnataka 560066
GST Number: 07ACFPY152001Z4